matkaa online
matkaa online
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This app is available for your device
matkaa online
This app is available for your device
Contact
+91 6563689697
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the matkaa online?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your mobile number to complete the login process, eliminating the need for a password or email. This allows for easy and secure access to the app.
Q2: What should I do if I am not getting OTP?
To begin, ensure your internet connection is stable and strong. Click "send OTP" and wait for the code to arrive, allowing the allotted time to pass. If you don't receive the OTP, use the app's live chat support for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in, use your active registered number. If your number has changed, please submit your updated KYC details via email to our customer support for account transfer assistance. This will help resolve any login issues.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the matkaa online?
The app allows withdrawals of a minimum Rs. 100, which is higher than many other apps. Withdrawals are only possible from gaming earnings, not bonus amounts. Users cannot withdraw bonus money, only the money they have earned through gaming activities.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure all your Know Your Customer (KYC) details are completed and saved within the app. This includes uploading your Aadhaar card and saving your UPI and bank account details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 3 hours, but can take as little as 30 minutes. However, in some cases, payment processing may be delayed, requiring a wait of up to 24 hours. This delay is an exception, but can affect the overall processing time.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn. Any winnings earned from playing with the bonus amount are eligible for withdrawal. This means you can only cash out the money you win, not the bonus itself.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings. If your withdrawal request fails, don't worry as the funds will be added to your wallet account within 24 hours. If the problem persists, you can contact their care centre for assistance.
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